Belgian Precision,
Global Insight & Impact

Who Are We?

Local Presence Global-Level Rigor

At GM Research we believe evidence beats intuition. Head-quartered in Brussels and backed by our delivery partner MCS Research, we combine European quality-management standards with cost-efficient analytical firepower.

Our multidisciplinary team of researchers, organisational psychologists and certified EFQM® assessors helps you answer three questions:
Where are we now?
Where do we want to go?
How will we prove progress?
Whether it’s an employee-engagement pulse, a customer-experience deep-dive or a leadership academy, every project follows the same cycle—diagnose, co-design, act, verify—so you can trace the ROI in black and white.

Our Mission

Equip organisations with reliable insight that drives sustainable excellence.

Our Values

Integrity in data, pragmatism in action and partnership in every step.

What We Do?

From first data-point to final action plan, GM Research gives you an end-to-end route to measurable improvement.
Our edge? Brussels-based consultants who work fluently in EN/NL/FR, GDPR-compliant EU data hosting and an extended analytics team that delivers overnight.specificallydesigned to meet your business needs and projects.

Research

Employee & customer-experience surveys, culture diagnostics and EFQM® benchmarking that reveal where value leaks – and why.

Consultancy

Evidence-based road-maps, process excellence and change programmes that turn insight into sustainable gains.

Training

Interactive academies and skill-sprints that hard-wire new behaviours and keep performance on track.