Strengthen Public Reputation with Evidence-Based Feedback
Local authorities, regulators and community bodies shape the environment in which you operate. Our EFQM Key Public Stakeholders Survey reveals how these groups perceive your transparency, social impact and service quality.
The result is a fact-based action plan that elevates credibility, supports policy alignment and enhances your EFQM standing.
Reputation is built on the stories others tell about you.
What You Gain
- Trust Index – quantifies credibility and openness.
- Service-Gap Analysis – pinpoints where public expectations exceed delivery.
- Policy Alignment Guide – ensures future initiatives match stakeholder needs.
- Risk Radar – flags issues before they become headlines.
Use the insights to reinforce accountability, boost citizen satisfaction and secure smoother collaboration with public bodies.